Question 1

What travel documents are required for Cotonou and Benin Republic tours from Lagos?

Accepted Answer

For Nigerian citizens traveling on our road getaways to Cotonou and Benin Republic, you need a valid ECOWAS Passport or Nigerian International Passport, plus an authentic Yellow Fever vaccination card. Kollatunez Tours coordinates border logistics and VIP clearance support to ensure a seamless crossing for all group members.

Question 2

Where do Kollatunez Tours group departures leave from in Lagos?

Accepted Answer

Our primary mainland departure hub is Maryland, Lagos (23 Ibadiaran Street, Onigbongbo, Maryland), with coordinated pickup spots available along the Victoria Island and Lekki expressway corridor for island experiences and private yacht departures. Full logistics, departure times, and meeting points are confirmed in your private trip community group.

Question 3

What is included in Kollatunez Tours curated packages?

Accepted Answer

Each tour listing displays explicit inclusions and exclusions. Typically, our packages cover executive return road transport, premium accommodation (for overnight and multi-day trips), professional tour guide coordination, scheduled meals and drinks, attraction access fees, and exclusive entry into the private trip chat group with fellow travelers.

Question 4

Do you arrange private yacht cruises and bespoke Lagos getaways?

Accepted Answer

Yes. In addition to public group departures, we organize private luxury yacht charters, beach club escapes to Ilashe and Tarkwa Bay, corporate retreats, and bespoke celebration packages. You can reach out via our contact page to request a customized itinerary.

Question 5

How do payments and instant booking confirmations work?

Accepted Answer

All bookings are processed securely through Paystack supporting Nigerian debit cards, bank transfers, and USSD. Your seats are held safely during checkout, and upon verified payment confirmation, your digital ticket is issued instantly with immediate access to your departure's private community group.

Question 6

What is your cancellation and refund policy?

Accepted Answer

Bookings can be cancelled or rescheduled according to the specific cancellation terms listed for each tour. We maintain transparent refund policies to protect travelers against unexpected emergencies while honoring supplier and accommodation commitments.

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